Privacy Policy
This Privacy Policy explains how Minthaa collects, uses, protects and manages your personal information when you use our Services.
1. Privacy and Personal Data
We understand that the information you share with Minthaa may be personal and important to you.
We collect and use personal information primarily to provide our Services, communicate with you, improve our platform, maintain security and comply with applicable law.
Depending on the Services you use, we may collect the following categories of information.
1.1 Identity Information
This may include:
- Name
- Age or date of birth where required
- Gender, where voluntarily provided
- Profile photograph, where applicable
1.2 Contact Information
This may include:
- Mobile number
- Email address
- Address, where required
1.3 Education and Professional Information
This may include:
- Qualifications
- Institution
- Course or stream
- Academic information
- Work experience
- Skills
- Career interests
1.4 Assessment Information
This may include:
- Assessment responses
- Assessment scores
- Personality-related responses
- Career interests
- Employability indicators
- Other information needed to generate your assessment or report
1.5 Transaction Information
This may include:
- Service purchased
- Payment status
- Transaction or order reference
How We Use Your Information
We may use your information to:
- Create and manage your account
- Conduct assessments
- Generate assessment results
- Prepare personalised reports
- Provide counselling
- Conduct mock interviews
- Recommend training or learning resources
- Provide recruitment-related Services
- Process payments
- Communicate with you
- Provide customer support
- Improve our Services and platform
- Maintain platform security
- Prevent fraud or misuse
- Comply with legal and regulatory requirements
Minthaa will process personal data in accordance with applicable Indian data-protection laws and regulations, including the Digital Personal Data Protection Act, 2023 and applicable provisions of the Digital Personal Data Protection Rules, 2025, as and when applicable.
The applicable legal framework may come into effect in phases. Our privacy practices will be updated as necessary to reflect changes in applicable law.
Where legally permitted, Minthaa may use aggregated or appropriately de-identified information for purposes such as analytics, assessment-methodology improvement, research and product development.
Minthaa does not present its assessments as medical, psychiatric or clinical diagnoses.
When We May Share Information
Where reasonably necessary to provide our Services or meet legal obligations, personal information may be shared with:
- Payment processors
- Hosting and technology providers
- Assessment technology providers
- Counselling professionals
- Recruitment partners
- Educational or institutional partners
- Service providers working on behalf of Minthaa
- Government or regulatory authorities where legally required
We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.
2. Children's Data
Some Minthaa Services may be available to individuals below 18 years of age.
Where required by applicable law, Minthaa will obtain appropriate consent and verification from a parent or lawful guardian before processing children's personal data.
We will maintain appropriate safeguards for children's information and use such information only for legitimate and permitted purposes.
3. Data Security and Retention
We take reasonable steps to protect the personal information entrusted to us.
We use appropriate technical and organisational measures based on the nature of the information we process.
However, no internet-based system can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials confidential and taking reasonable precautions when accessing the platform.
We will retain personal information only for as long as reasonably necessary to:
- Provide our Services
- Fulfil the purpose for which the information was collected
- Meet legal or regulatory obligations
- Resolve disputes
- Maintain appropriate business records
- Prevent fraud or misuse
- Exercise or defend legal rights
Where information is no longer required, it will be handled in accordance with applicable law and our retention practices.
4. Your Data Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Obtain information about how your personal data is processed
- Request correction of inaccurate information
- Request deletion or erasure where legally applicable
- Withdraw consent where consent is the applicable legal basis
- Raise a grievance
- Exercise other rights available under applicable law
Requests can be submitted to:
Privacy Contact:
Email:
Address:
We may need to verify your identity before processing certain requests.
5. Grievance Redressal
If you have a concern about our Services, transactions, privacy practices, personal data or the operation of the platform, we encourage you to contact us first so that we can understand and address the issue.
Grievance Officer:
Email:
Mobile/WhatsApp:
Address:
Minthaa will make reasonable efforts to acknowledge and address grievances within the period required under applicable law.
Our grievance mechanism will be kept reasonably accessible to users in accordance with applicable consumer-protection and data-protection requirements.
6. Cookies and Similar Technologies
The Minthaa website may use cookies and similar technologies to help us:
- Keep users signed in
- Maintain website functionality
- Improve security
- Understand how the website is used
- Improve user experience
- Analyse and improve our Services
You can manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of parts of the website.